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FAQ & support
The most common questions about how JW works.
Account & access
How do I invite an employee?
Shifts
How are shifts generated?
Can I edit a shift that's already published?
What happens if a shift isn't covered?
Availability
What happens if I don't submit my availability?
How do I set recurring availability?
Preferences
What does a preference mean?
Leave
How do I request time off?
Substitutions
How does a substitution work?
Company
Can employees see their colleagues' shifts?
Can I use the app for a business other than a restaurant?
Personnel costs
Does the personnel cost match payroll?
Plans
How much does it cost?